Informal write-ups on what we're building, the bottlenecks we hit, and how we think about solving them. Less polished than a case study — more like looking over our shoulder.
I gave my work a second brain — an AI memory layer every assistant can read. The honest account of what changed: meetings that don't evaporate, context that surfaces on its own, and the freedom of carrying less.
When a key person left, a support inbox quietly climbed to 300 unprocessed emails. The triage system we stood up in an afternoon — and why priority buckets beat chasing inbox zero.
Moving years of mailbox history without scrambling folders or resetting a single timestamp. The boring engineering that makes it boring — on purpose.
That's what we've been working on. Now tell us what you're up against — and we'll show you what we'd do about it.